Privacy Policy

Privacy Policy for Elevate Studios

Effective Date: 1 August 2026

Introduction

Elevate Studios ("we", "our", "us") is committed to protecting your privacy and handling your personal information responsibly.

This Privacy Policy explains how we collect, use and protect your information when you visit our website.

Who We Are

Elevate Studios provides fitness, wellness and studio classes.

If you have any questions about this Privacy Policy or how we use your data, please contact us:

Email: anna@elevateherfitness.co.uk

What Information We Collect

Depending on how you use our website, we may collect:

  • Your name

  • Email address

  • Telephone number (if you choose to provide it)

  • Messages you send through our contact forms

  • Technical information such as your IP address, browser type and device information

  • Website usage information through cookies and analytics (where applicable)

Bookings and Memberships

Bookings and memberships are managed through TeamUp, an external booking platform.

When you click to make a booking or purchase a membership, you will be redirected to TeamUp. Any personal information you provide during the booking or purchase process is collected and processed by TeamUp in accordance with their own Privacy Policy.

We recommend reviewing TeamUp's Privacy Policy before submitting your information.

How We Use Your Information

We use your information to:

  • Respond to enquiries

  • Provide customer support

  • Improve our website

  • Maintain website security

  • Meet our legal obligations

We will only send marketing communications where you have given your consent or where we are legally permitted to do so.

Legal Basis for Processing

Under the UK General Data Protection Regulation (UK GDPR), we process your data under one or more of the following lawful bases:

  • Your consent

  • Performance of a contract

  • Compliance with legal obligations

  • Legitimate interests in operating and improving our business

Sharing Your Information

We do not sell your personal information.

We may share information with trusted service providers who help us operate our website, such as:

  • Website hosting providers

  • Website analytics providers (where applicable)

  • TeamUp (for bookings and memberships)

These providers only process information necessary to provide their services.

Data Security

We take appropriate technical and organisational measures to protect your information against unauthorised access, loss or misuse.

However, no method of internet transmission is completely secure.

How Long We Keep Your Information

We only retain personal information for as long as necessary to fulfil the purposes for which it was collected or to meet legal obligations.

Your Rights

Under UK GDPR you have the right to:

  • Access your personal data

  • Correct inaccurate information

  • Request deletion of your data

  • Restrict processing

  • Object to processing

  • Request transfer of your data where applicable

  • Withdraw consent where consent has been relied upon

To exercise any of these rights, please contact us using the details above.

If you believe your data has been handled incorrectly, you also have the right to complain to the Information Commissioner's Office (ICO).

Third-Party Websites

Our website may contain links to third-party websites, including TeamUp.

We are not responsible for the privacy practices of those websites.

Changes to This Policy

We may update this Privacy Policy from time to time.

Any updates will be published on this page with a revised effective date.